Microsoft 365 & Azure Licensing Specialist (CSP/GCC/GCC High)
San Diego, CA, United States
R
USD 100K-203K (estimate) Mid-level Full Time Found 9d ago
Tasks
- Coordinate license renewal and billing
- Escalate technical support tickets
- Maintain licensing documentation
- Monitor licensing support queue
- Process license orders and renewals
- Provide licensing guidance
- Provision customer tenants
- Research and interpret Microsoft licensing documentation
- Resolve licensing issues
- Respond to client and internal licensing questions
- Respond to licensing inquiries
- Support licensing operations and cancellations
- Track licensing program updates
Perks/Benefits
Skills/Tech-stack
Azure licensing | CMMC requirements | CSP program | Communication skills | Customer support | Customer support workflows | Document Research | Knowledge Management | Licensing optimization | Microsoft Partner Center | Microsoft licensing | Partner Center | Process Documentation | Regulatory Compliance | Support workflows | Ticketing systems
Education
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Cities
Language: en |
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