Engineering Specialist (Network and Cybersecurity Products)
Tasks
- Collaborate with Tier 1 engineers
- Coordinate with vendors/outsource teams/customers
- Escalate and document incidents
- Execute software upgrades
- Manage onsite/remote operations
- Perform configuration changes
- Prepare change request plans
- Troubleshoot network security issues
Perks/Benefits
- N/A
Skills/Tech-stack
ATP | Aruba | Cisco | Communication | Customer Service | Cybersecurity | DDoS Protection | DLP | EDR | Firewall | Fortinet | Hardware Diagnostics | Huawei | IDS | IPS | LAN | Logical thinking | MPLS | Network Troubleshooting | Palo Alto | Problem Solving | SASE | SD-WAN | SIEM | Troubleshooting methods | VPN | WAF | Wireless LAN | XDR
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