Regional Service Parts Leader (GRC)

Tasks

• Align with regional service leadership
• Develop regional order management processes
• Ensure customer experience and service parts performance
• Handle customer facing logistics
• Lead integration with regional service activities
• Manage forward stocking locations
• Manage regional service parts fulfillment
• Manage reverse logistics
• Optimize service parts fulfillment processes
• Own regional business balance scorecard metrics
• Plan parts for local distribution centers
• Reduce process non conformance
• Serve as regional escalation point

Perks/Benefits

• N/A

Skills/Tech-stack

Analytics | Continuous Improvement | Customer Service | Inventory Management | Logistics | Order Management | Parts Planning | Process Improvement | Reverse logistics | Supply Chain | Transformation