RQ10678 - Solutions Designer - Senior

Tasks

• Analyze contact center metrics and data
• Configure environment setup using Jira Confluence Maven Jenkins
• Create automation and deployment pipelines
• Design cloud-based contact center solutions
• Develop system design models
• Ensure system security and scalability
• Implement AWS services and tools
• Implement cloud security models
• Maintain technical documentation
• Provide technical leadership

Perks/Benefits

• N/A

Skills/Tech-stack

API Gateway | API Integration | AWS | AWS CLI | ActiveMQ | Amazon Aurora | Amazon Lex | Amplify | Ansible | Auto Scaling | Bash | Best practices | CD pipelines | CI/CD | CI/CD pipelines | Chef | Cloud Security | CloudTrail | CloudWatch | Docker | DynamoDB | EC2 | Elastic Load Balancing | Firewall | Git | Glue | IAM | Infrastructure as Code | Java | JavaScript | KMS | Kinesis | Lambda | Load Balancing | Monitoring | Node.js | PHP | Puppet | Python | RDS | Redshift | S3 | Security best practices | VPC | “as-code”