Security Engineer (L1)
IND, Bhubaneswar-West, India
INR 425K-550K (estimate) Entry-level Full Time
Tasks
- Analyze service records
- Collaborate with stakeholders
- Coordinate repairs and work with team members
- Document and close incidents
- Escalate unresolved incidents
- Identify problems before occurrence
- Investigate and diagnose problems
- Investigate root causes remotely
- Log incidents with detail
- Maintain secure configuration on CIs
- Maintain support process
- Monitor service delivery against SLAs
- Perform maintenance tasks
- Prioritize and diagnose incidents
- Provide detailed technical advice
- Provide service recovery
- Track and log configuration information
- Update systems and portals
- Use knowledge articles for incident resolution
Perks/Benefits
- N/A
Skills/Tech-stack
Active Listening | Adaptability | Client Communication | Configuration Management | IT Support | Incident Management | Knowledge of security | Knowledge of security technologies | Monitoring Tools | Problem diagnosis | Remote console | Remote console architecture | Remote troubleshooting | Reporting | Security technologies | System configuration | Technical Support | Troubleshooting | Vendor technologies
Education
N/A
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