Security Engineer WAF & SSLO (L1)
IND, Bhubaneswar-West, India
INR 606K-833K (estimate) Entry-level Full Time
Tasks
- Analyze service records vs service levels
- Coordinate repairs with teams
- Diagnose issues using service tools
- Document and close resolved incidents
- Escalate unresolved incidents
- Follow incident management procedures
- Investigate incidents and problems
- Maintain configuration on configuration items
- Monitor service delivery vs SLA
- Perform preventive maintenance
- Provide remote technical support
- Provide service recovery after resolution
- Remotely identify root cause
- Restore service and meet SLA
- Track log and correct CI changes
- Update knowledge articles
Perks/Benefits
- N/A
Skills/Tech-stack
Configuration Management | Firewall | Incident Management | Intrusion Detection | Intrusion Detection System | Intrusion Prevention | Intrusion Prevention System | Knowledge Management | Proxy | Remote Support | Service Assurance | Service Desk | Service Level | Service Level Agreement | Troubleshooting
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
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