Security Operations Center Associate
Tasks
- Analyze incident impact
- Answer emergency phone lines
- Dispatch emergency responders
- Ensure service level agreement compliance
- Escalate incidents using protocols
- Maintain incident and communication records
- Monitor CCTV
- Monitor access control systems
- Monitor alarm systems
- Provide customer service
- Triage security incidents
Perks/Benefits
- 401k match
- Career development
- Dental insurance
- Employee discounts
- Medical insurance
- Promotions from within
- Student loan assistance
- Vision insurance
- Wellness program
Skills/Tech-stack
Access Control | Access control systems | Alarm Monitoring | CCTV | Control Systems | Customer Service | Customer support | Email communication | Emergency dispatch | Incident Management | Jira | MS Project | Physical security | Remote troubleshooting | Service Level | Service Level Agreements | Telephone communication | Wrike
Education
Bachelor of Engineering | Bachelor of Science | High School Diploma
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