Security Operations Center Night Shift Associate Manager
San Antonio, 10931 Laureate Drive, OPS, United States
USD 62K-182K Mid-level Full Time
Tasks
- Conduct shift scheduling
- Coordinate incident response and recovery
- Dispatch emergency calls
- Document incidents and significant events
- Facilitate escalations and crisis management
- Lead training for SOC protocols
- Liaise with external emergency personnel
- Maintain quality assurance and SOP execution
- Manage SOC analysts
- Monitor CCTV video equipment
- Monitor alarms and security events
- Operate access control technology
- Oversee SOC operations 24 7 365
- Provide customer service information to travelers and staff
- Run tabletop exercises
Perks/Benefits
- 401k plan
- Dental insurance
- Life insurance
- Long-term disability
- Medical insurance
- Paid Holidays
- Paid time off
- Vision insurance
Skills/Tech-stack
Access Control | CCTV | Crisis management | Detection Systems | Incident Response | Intrusion Detection | Intrusion detection systems | Microsoft Office | Quality Assurance | Security monitoring | Security operations | Shift scheduling | Tabletop Exercises | Threat Analysis | Time & Attendance
Education
N/A
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