Security Operations Center (SOC) operator
Rochester, MN, United States
USD 72K-108K (estimate) Entry-level Full Time
Tasks
- Coordinate emergency and non emergency requests
- Dispatch campus security officers
- Escalate critical alarms to leadership
- Gather and assess open source security information
- Initiate work orders for system issues
- Manage radio telephone and email communications
- Monitor security systems
- Perform preventative maintenance checks
- Prioritize incidents by urgency
- Record incidents in case management system
- Take calls and receive incident reports
- Troubleshoot security technology issues
Perks/Benefits
- N/A
Skills/Tech-stack
Access Control | Alarm Dispatching | Call Dispatching | Case management | Case management system | Communication | Customer Service | Emergency Telecommunications | Incident Management | Management System | Microsoft Office | Multitasking | Open Source | Open-source intelligence | Order Management | Preventative maintenance | Radio communication | Security monitoring | Troubleshooting | Two way radio | Two way radio communication | Video management | Work Order | Work Order Management
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