Security Resource Centre, Team Leader
Gurugram, Haryana, IN
INR 2092K-4500K (estimate) Senior-level Full Time
Tasks
- Collaborate with security incident response product and customer success
- Conduct customer onboarding and sync calls
- Develop security offering expertise
- Escalate complex cases to security research
- Handle customer alerts and remediation strategies
- Investigate and resolve security incidents
- Lead and mentor security analysts
- Maintain internal documentation and knowledge bases
- Manage critical incidents and escalations
- Manage hiring, training, and performance reviews
- Oversee daily security operations
- Promote continuous improvement in security operations
- Serve as primary escalation point for customer tickets
- Triage and analyze security assessments
Perks/Benefits
Skills/Tech-stack
24x7 operations | AWS | CRM | Cloud Security | Cloud platform | Customer support | Detection and Response | Google Cloud | Google Cloud Platform | IPS | Incident Response | Managed Detection and Response | Managed detection | Microsoft Azure | Operations Center | Playbooks | SIEM | SOAR | Security Assessments | Security Operations Center | Security analytics | Security operations | Threat modeling | Ticketing systems | WAF
Education
Roles
Cloud Security Team Leader | Cloud) | Security | Security Team Leader | Team Leader
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