Senior AIOps Engineer, Incident Response [Remote-US]
Tasks
- Automate operational support tasks
- Conduct post-incident reviews
- Design AI driven agent workflows
- Identify recurring incident patterns
- Improve operational readiness
- Lead incident response
- Maintain operational runbooks and documentation
- Own production health and reliability
- Participate in on-call rotations
- Perform root cause analysis
- Support observability and monitoring
- Troubleshoot production issues
Perks/Benefits
- 401k match
- BetterUp Coaching Access
- Core Meeting Hours Agreement
- Dental insurance
- Headspace subscription
- Health insurance
- Home office equipment allowance
- Life insurance
- LinkedIn Learning subscription
- Paid time off
- Parental leave
- Professional development support
- Remote work
- Vision insurance
- Wellness allowance
Skills/Tech-stack
AI orchestration | AWS | Artificial Intelligence | Cause analysis | Change Management | Confluence | DevOps | Documentation | Event Driven | Event-driven architecture | Incident Management | Intelligent agents | Jira | LLM | Monitoring | Observability | Production Support | Reliability Engineering | Root Cause Analysis | Root cause | SDLC | Site Reliability | Site Reliability Engineering | Troubleshooting | Workflow automation
Education
Roles
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