Senior Customer Success Associate, International Public Sector

Tasks

• Advocate for product recommendations
• Collect customer feedback
• Conduct usage assessments
• Deliver product demos
• Identify customer growth opportunities
• Manage customer relationships
• Present customer account health
• Provide platform training
• Run quarterly customer reviews

Perks/Benefits

• Generous paid time off
• Professional development funds
• Remote work options
• Sick leave
• Travel opportunities

Skills/Tech-stack

Account Management | Communication skills | Customer Relationship Management | Customer relationship | Information analysis | Media Analytics | Presentation Skills | Project Management | Public Information Analysis | Public Sector | Public Sector Domain | Public information | Relationship Management | SaaS | Social Media | Social Media Analytics