Senior IT Support (FT Windsor)
Tasks
- Act as backup for systems administrator
- Administer IT and cyber security systems
- Complete documentation
- Design and implement IT solutions
- Escalate technical issues
- Maintain hardware inventories
- Manage help desk tickets
- Perform hardware setup
- Provide technical support for projects
- Support after-hours and travel as needed
- Support end-users
- Troubleshoot hardware and software issues
Perks/Benefits
- Critical illness coverage
- Health care
- Inclusive work environment
- Life insurance
- Pension matching
- Staff discounts
- Training opportunities
Skills/Tech-stack
Active Directory | Arctic Wolf | Customer Service | Cyber Security | Documentation | IOS | IT Infrastructure | Intune | Mac OS | Microsoft Office | Microsoft Office 365 | Mimecast | Networking | Office 365 | Project Support | RedCanary | SANS | Sentinel One | Teams | Troubleshooting | VMware | Windows Desktop | Zscaler
Roles
IT | IT Support | IT Support Technician | Support Technician | Technician
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