Senior Network and Computer Systems Administrator
Tasks
- Analyze systems issues and make recommendations
- Communicate technical information to non technical customers
- Document policies procedures and issues in ticketing and knowledge base
- Follow processes for customer request and issue resolution
- Install upgrade and maintain monitoring application software
- Maintain WAN concepts and data circuits
- Maintain call quality standards
- Maintain network devices routers switches access points and firewalls
- Maintain server operating systems on physical and virtual platforms
- Monitor server operating systems
- Participate in rotating on-call schedule
- Provide customer communication at appropriate level
- Work independently and as part of a team
Perks/Benefits
- 401k match
- Basic life and AD D insurance
- Dental insurance
- Flexible spending account
- Long-term disability
- Medical insurance
- Paid time off
- Short-term disability
- Vision insurance
- Wellness program
Skills/Tech-stack
Active Directory | Broadcom | Cisco | DFS | DHCP | DNS | Dynatrace | Ethernet | Excel | Fiber | Group Policy | Kerberos | LDAP | MPLS | Microsoft Monitoring | Microsoft Office | NTFS | NexThink | Office 365 | OpenVPN | Outlook | PowerPoint | Powershell | RHEL | Remedy | Routing | SSH | TCP/IP | VMware | VPN | WAN | Windows server | Word
Education
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