Senior Professional Services Engineer
Tasks
- Coordinate with clients and internal teams
- Create and track support cases
- Install and configure NICE products
- Maintain system documentation
- Participate in training and knowledge sharing
- Perform system maintenance and MAC activities
- Provide technical guidance to customers
- Support project delivery and change management
- Troubleshoot and resolve technical issues
- Upgrade and deploy platforms
Perks/Benefits
Skills/Tech-stack
CTI | Customer communication | NICE products | Networking | SQL | System Integration | Telephony | Troubleshooting | VoIP | Windows server
Education
N/A
Related jobs
-
Sr. Azure DevOps Engineer USD 88K-147KAnsible | Azure | Azure DevOps | Azure Monitor | Azure ServicesProfessional development opportunities | Remote workSenior-level Full TimeUS Virtual - (Recruiter/TA Use Only), … R1d ago
-
Federal Software Engineer - Remote USD 110K-169KAgile methodology | C# | C++ | Data Modeling | Distributed Systems401k plan | Chiropractic benefits | Company events | Dental insurance | Health insuranceSenior-level Full TimeAtlanta, Georgia, United States; United States; … R1d ago
-
Site Reliability Engineer - Remote USD 108K-184KAirflow | CloudWatch | Docker | Docker Compose | EKSFlexible hours | Health benefits | Professional development opportunities | Remote workMid-level Full TimeNationwide Remote Office (US99), United States R2d ago
-
Cloud Engineer - Based in Denver, CO USD 100K-160KALB | AWS | Automation | CloudFront | CloudNativeComprehensive benefits | Flexible work schedule | Responsibility time off | Standing desks | Training on cutting-edge technologiesMid-level Full TimeRemote - Denver, Colorado, United States R2d ago
-
Director, Engineering USD 150K-200KAI | AWS | Anomaly Detection | Azure | BashEquity participation | Health and wellness benefits | Hybrid or remote work | Time off policiesExecutive-level Full TimeUnited States - Remote R2d ago
-
Senior Cybersecurity Platform Engineer USD 129K-174KABAC | AI Security | AWS | Ansible | AzureCommunity service leave | Dental coverage | Employee resource groups | Flexible work arrangements | Medical coverageSenior-level Full TimeUnited States R2d ago
-
Senior Site Reliability Engineer USD 172K-172KCloud Platforms | Go | Infrastructure as Code | JavaScript | KubernetesFlexible schedule | Remote workSenior-level Full TimeChicago / Remote R2d ago
-
Browser Development Tools | Browser development | Cloud Watch | Cloud Watch Logs | Development toolsFlexible schedule | Health plan | Paid training | Unlimited vacation | Work from homeMid-level Full TimeBaltimore, Maryland, United States R2d ago
-
Senior Full Stack Engineer USD 120K-180KAnsible | Automation | Batch | Chef | Cloud ComputingHealth benefits | Paid time off | Remote workSenior-level Full TimeWork from home, VA, United States R2d ago
-
Solution Engineer USD 100K-160KAWS | Automation Scripting | Azure | Bash | CI/CDHealth insurance | Paid time off | Remote workMid-level Full TimeWork from home, VA, United States R2d ago
-
Sr. Cloud Cybersecurity Engineer USD 120K-355KAWS | Azure | CI/CD | Cloud Security | CloudFormationDental insurance | Equity awards | Medical insurance | Retirement plan | Vision insuranceSenior-level Full TimeRemote, US R2d ago
-
Agile Full Stack Engineer USD 93K-148KAgile | Angular | CI/CD | CSS | DebuggingFlexible work hours | Health insuranceMid-level Full TimeRemote, United States R2d ago
-
Manager Development Operations (DevOps) USD 90K-168KAWS | Ansible | Bash | Best practices | Cloud automationAdoption Assistance | Charity gift matching | Commuter benefits | Disability benefits | Employee stock purchase planMid-level Full TimeReston, United States R3d ago
-
Sr. Engineer - Data Analytics (Hybrid) USD 140K-215KAWS | Azure | Data Modeling | Data Visualization | ETLHealth insurance | Paid time off | Professional development | Remote work options | Vibrant office cultureSenior-level Full TimeUSA NY Remote, United States R3d ago
-
IAM Engineer USD 110K-120KAPIs | Access Certifications | Active Directory | Automation | Azure AD401k | Adoption Assistance | Commuter benefits | Dental benefits | Employee stock purchase planMid-level Full TimeOH Work at Home, United States R3d ago
-
Staff Engineer USD 178K-178KBitbucket | Data Validation | Database Migration | Docker | JenkinsPart-time telecommutingSenior-level Full TimeBoston, MA R3d ago
-
Senior Sales Engineer, Majors - Southern CA USD 177K-221KCybersecurity | DNS | Firewalls | Networking | RoutingEducation reimbursement | Health plans | Parental leave | Retirement options | Time offSenior-level Full TimeRemote - California, USA R3d ago
-
Senior Engineer Cloud Platforms USD 180K-195KAWS | Ansible | Azure | Best practices | CI/CD401k plan | Dental insurance | Disability insurance | Life insurance | Medical insuranceSenior-level Full TimeAustin - TX; Remote - US R3d ago
-
Associate Cloud Engineer USD 84K-193KAzure | Infrastructure as Code | Monitoring and Alerting | Networking | PKIFlexible working arrangements | Global benefit coverage | Paid parental leave | Professional development opportunities | Time offMid-level Full TimeUnited States; Remote, EST or CST R3d ago
-
800-53 | ACAS | Ansible | Automation | CAC401k | Dental | Flexible work schedule | Holiday benefits | Life insuranceEntry-level Full TimeUSA VA (Virtual Office), United States R4d ago
-
Security Intern (Remote) USD 60K-72KAPIs | Cloud Platforms | Compliance Frameworks | Go | JavaScript401k matching | Dental insurance | Family planning resources | Flexible PTO | Health insuranceEntry-level InternshipBoston, MA R4d ago
-
Sr. Full Stack .NET Engineer II (6369) USD 170K-218K.NET | .Net Framework | ASP.NET | Angular | Azure DevOps401k plan | Dental insurance | Dependent care | Employee assistance | Flexible workMid-level Full TimeHybrid - Local to D.C. metro … R4d ago
-
Support Software Engineer II (Remote) USD 98K-208KAgile | Angular | Architecture | Automated testing | AzureFlexible work schedule | Professional development | Remote workMid-level Full TimeOak Brook, IL, United States R4d ago
-
Lead Cybersecurity Engineer 🇺🇸 USD 150K-200KApache Spark | Automation | Automation and response | Cybersecurity | Data AnalysisSenior-level Full TimeRemote (United States) R4d ago
-
Senior Cybersecurity Engineer 🇺🇸 USD 136K-180KApache Spark | Automation | Cloud Security | Cybersecurity | Data StreamingFlexible work arrangements | Professional development opportunitiesSenior-level Full TimeRemote (United States) R4d ago