Senior PubSec Customer Success Engineer

Tasks

• Build expertise through training certifications documentation and solution development
• Develop reusable enablement resources technical content and educational materials
• Enable customers through webinars workshops hands on labs and demos
• Guide platform adoption implementation and best practices
• Partner with customer success managers to support customer success
• Provide architectural recommendations and technical consultation
• Serve as technical advisor to customers post sales
• Support adoption retention and long term value through technical guidance

Perks/Benefits

• Dedicated growth and development fund
• Employee stock purchase plan
• Equity compensation
• Flexible paid time off
• Generous parental leave
• Home office support
• Team member resource groups

Skills/Tech-stack

Agile Planning | Architecture recommendations | CI/CD | Cloud Computing | Code Management | Continuous Delivery | Continuous integration | Customer enablement | DevSecOps | Development Lifecycle | Hands-on | Hands-on Labs | Software Development Lifecycle | Software development | Source Code | Source Code Management | Systems engineering | Technical Consulting | Technical Presentations | Webinars | Workshops