Senior ServiceNow Senior Systems Administrator (Bilingual - Fluent English Required)
Tasks
- Administer ServiceNow platform
- Analyze workflows and recommend improvements
- Automate processes with Flow Designer
- Collaborate with global IT teams
- Configure ServiceNow modules
- Design workflows and business rules
- Develop and maintain REST SOAP integrations
- Document functional and technical specifications
- Ensure platform performance security scalability availability
- Gather requirements and translate into technical solutions
- Maintain CMDB accuracy and data integrity
- Maintain IntegrationHub integrations
- Manage change management processes
- Manage system upgrades patches enhancements
- Mentor junior administrators and analysts
- Participate in after-hours support
- Perform impact analysis for changes
- Provide Tier 2/Tier 3 support
- Support governance compliance and audits
- Use Glide APIs for development
Perks/Benefits
- N/A
Skills/Tech-stack
Access Control | Access Control List | Business Rule | CMDB | Discovery | Flow Designer | Glide APIs | Glide Script | HRSD | ITIL | ITOM | ITSM | IntegrationHub | JavaScript | MID Server | REST API | SOAP API | ServiceNow | UI Policy
Regions
Countries
States
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