Senior Support Systems Administrator
Tasks
- Build integrations
- Build support performance dashboards
- Define QA for system changes
- Design disaster recovery
- Execute UAT and regression testing
- Lead incident response
- Maintain backup and recovery runbooks
- Maintain middleware layer
- Maintain version-controlled documentation
- Own Zendesk ecosystem
Perks/Benefits
- Flexible hybrid setup
- Health, dental, vision insurance
- Home office stipend
- Learning and development budget
- Unlimited PTO
Skills/Tech-stack
API | Backups | Disaster Recovery | Disaster Recovery Planning | Documentation | Incident Response | Intercom | JSON | JavaScript | Liquid Markup | Looker | N8n | React | Recovery Planning | Regression testing | SQL | Staging environments | Tableau | Tailwind CSS | Test Planning | UAT | Zapier | Zendesk | Zendesk Suite
Education
N/A
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