Senior Systems Administrator
Tampa, Florida, United States
A USD 86K-138K (estimate) Senior-level Full Time
Tasks
- Analyze troubleshoot and resolve system hardware software and networking issues
- Analyze, diagnose, report application and device issues
- Collect analyze and capture metrics for enterprise IT servers and devices
- Configure optimize tune and monitor operating system software and hardware
- Coordinate with hardware and software vendors
- Create policies and procedures for upgrades
- Create reports for crypto device expiration
- Create trouble tickets for critical core service alerts
- Develop and maintain standard operating procedures
- Gather data for government reports
- Install configure and maintain application and operating system software
- Install configure and maintain desktop laptops and mobile devices
- Install operating system patches and upgrades
- Maintain continuity log across shifts
- Maintain operating records
- Maintain software inventory and manage software licensing
- Monitor Azure server uptime
- Monitor Cisco Unified Communications Manager clusters
- Monitor Cisco Unified Presence clusters
- Monitor Microsoft 365 health
- Monitor enterprise portals using PowerShell
- Monitor enterprise servers and services via Riverbed
- Perform 24 7 checks for core enterprise services
- Perform phone checks for device functionality and security
- Perform system backups and recovery
- Perform tier one and tier two network support
- Perform tier one and tier two systems support
- Provide technical recommendations
- Provide troubleshooting and reporting via Remedy
- Remove old equipment and migrate data
- Respond to technical support requests
- Standardize hardware and software recommendations
- Support systems hosting operational databases
- Troubleshoot VTC equipment and escalate tier support
- Troubleshoot and repair hardware and network connectivity issues
- Troubleshoot database customer support issues
- Troubleshoot technical issues
- Update incidents and change requests to meet service level agreements
Perks/Benefits
- N/A
Skills/Tech-stack
Azure | Cisco Unified Communications | Cisco Unified Communications Manager | Cisco Unified Presence | Communications Manager | Data Migration | Disaster Recovery | Hardware Troubleshooting | Microsoft 365 | Microsoft Office | Network Troubleshooting | Operating System | Operating System Patching | Powershell | Remedy | Riverbed | Service Level | Service Level Agreements | Software Licensing | System Patching | System backups | Trouble ticketing | Unified Communications Manager | VTC troubleshooting | Windows | Windows server
Education
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