Senior Technical Account Manager
Tasks
- Conduct packet capture analysis for troubleshooting
- Configure customer environments
- Coordinate feature prioritization with engineering
- Develop custom scripts
- Establish strategic customer relationships
- Guide post sales adoption milestones
- Maintain customer health documentation
- Operationalize product features
- Perform technical troubleshooting and demos
- Provide value realization for security objectives
Perks/Benefits
Skills/Tech-stack
Cloud Security | DNS | EDR | ELK | HTTP | Incident Response | Network Protocols | Network Security | PCAP | Packet Analysis | SIEM | SSL | SaaS | Security Engineering | Splunk | Suricata | System Administration | TCPDump | TLS | Threat hunting | Wireshark | X509 | Yara | Zeek
Education
Roles
Account Manager | Engineer | Manager | Security | Security Engineer | Technical Account Manager
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