Senior Technical Success Manager

Tasks

• Analyze customer data for adoption insights
• Coordinate complex escalations
• Create risk mitigation plans
• Develop customer integration strategies
• Develop customer playbooks and best practice guides
• Manage customer post sales adoption
• Provide technical guidance and best practices

Perks/Benefits

• Education reimbursement
• Health plans
• Hybrid work options
• Parental leave options
• Remote work options
• Retirement options
• Time off plans

Skills/Tech-stack

Best practices | CASB | Cloud Architecture | Cloud Computing | Customer Data | Customer data analysis | DLP | Data Analysis | Infrastructure Security | MPLS | Network Security | Networking | Risk Mitigation | SD-WAN | SWG | Security best practices | VPN | Web Security | Zero Trust