Senior Technical Support Engineer
Tasks
- Analyze production incidents
- Collaborate with engineering and devsecops on IAM support
- Communicate with end users on issue resolution
- Create knowledge articles
- Perform root cause analysis
- Resolve incidents within service levels
- Troubleshoot break/fix issues
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Database operations | Governance and Administration | Groovy | Identity and Access Management | Identity and access | Identity governance | Identity governance and administration | Information security | Java | JavaScript | Linux | Postman | Python | REST | SOAP | SQL | SSO | Scripting | Shell | Unix | Windows
Education
N/A
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