Senior Technical Support Engineer
Bengaluru, Karnataka, India
INR 2500K-3200K (estimate) Senior-level Full Time
Tasks
- Analyze logs and crash dumps
- Assist in root cause analysis
- Collaborate with support and engineering teams
- Develop knowledge base articles
- Improve agent stability and performance
- Participate in incident response
- Provide advanced technical support
- Replicate, document, and escalate bugs
- Use scripting to automate tasks
Perks/Benefits
- Employee stock purchase program
- Flexible time off
- Home-office allowance
- Internet allowance
- Life insurance
- Medical insurance
- Parental leave
- Training support
- Wellness programs
Skills/Tech-stack
Endpoint Security | Event Viewer | Log Analysis | Malware behavior | Networking | Powershell | Python | Support Tools | Threat hunting | WMI | Windows
Education
N/A
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