Senior Technical Support Engineer
Raleigh, United States
USD 108K-175K (estimate) Senior-level Full Time
Tasks
- Assist with authentication and access issues
- Collaborate with development and QA teams
- Diagnose vulnerabilities and security events
- Provide support via phone, email, and MS Teams
- Resolve customer and partner service requests
- Review packet captures
- Support security application issues
- Support web application and firewall modules
- Troubleshoot networking and security problems
Perks/Benefits
- N/A
Skills/Tech-stack
API support | ARP | Active Directory | Apache | Application Security | BIND | DHCP | DNS | DNS Troubleshooting | File systems | Firewall | Group Policy | IIS | IP troubleshooting | Intrusion Detection | Intrusion Detection System | Jira | Kerberos | LAN/WAN | Linux/Unix | Malware analysis | NTLM | Network Vulnerability | Network Vulnerability Scanning | OSI Model | Packet Capture | ProcMon | Proxy server | Registry | Regular Expressions | SQL | SSH | SSL | Salesforce | Service Control Manager | Sudo | Sudo permissions | TCP | TCP/IP | TCP/IP Troubleshooting | UAC | UDP | Vulnerability Management | Vulnerability scanning | Web Application | Web application security | Windows
Education
Regions
Countries
States
Cities
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