Service Delivery Manager – Cybersecurity and Quality Engineering - Glasgow/Birmingham/Edinburgh/Bristol - Hybrid - Salary up to £46K
Tasks
- Coordinate client engagements
- Coordinate internal teams resources and timelines
- Drive continuous improvement in delivery processes tools and automation
- Ensure compliance with industry standards and governance
- Liaise with third party vendors and subcontractors
- Oversee quality assurance and reporting
- Provide technical input for pre-sales
- Review test results vulnerabilities and recommendations
- Track and report performance metrics SLA adherence and customer satisfaction
- Translate technical risks into business value
Perks/Benefits
Skills/Tech-stack
Automation | Cybersecurity | GDPR | ISO 27001 | ITIL | Penetration Testing | Project Management | Quality Assurance | SLA Reporting | Service Level | Service Level Agreement | Stakeholder management
Education
N/A
Roles
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