Service Delivery Manager (Threat Detection and response - TDR) - EY GDS Spain - Hybrid
Tasks
- Define solution implementation approach and target operating model
- Deliver SIEM SOAR and threat intelligence capabilities
- Develop architecture and technical design for TDR solutions
- Drive operational efficiency and continuous improvement
- Ensure compliance with standards and quality guidelines
- Lead Threat Detection and Response managed services
- Lead proof of concept for TDR capability
- Lead stakeholder management and client communications
- Maintain managed service tools and processes
- Manage client service quality and delivery
- Perform due diligence and define improvement roadmaps
- Plan schedule and manage client engagements
- Provide governance for operations delivery and maintenance
- Provide project management for large-scale programs
- Review statements of work governance and RACI
- Train and mentor team members and drive performance management
Perks/Benefits
- Hybrid work model
- Psychological support sessions
- Training and development programs
- Volunteering opportunities
- Wellness programs
Skills/Tech-stack
Agile methodologies | Architecture | Azure Sentinel | Change Management | Compliance | Dark Web | Dark web monitoring | Deep Web | Deep web monitoring | Demisto | Detection and Response | EDR | Governance | ITIL | Managed Services | Phantom | Project Management | Proof of Concept | RACI | Requirements Analysis | Risk Management | SIEM | SOAR | Service Quality | Splunk | Stakeholder management | Technical design | Threat Detection and Response | Threat Intelligence | Threat detection | Transition Planning | Web monitoring
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