ServiceNow Administrator
Johannesburg GBC, South Africa
ZAR 360K-384K (estimate) Mid-level Full Time
Tasks
- Certify applications after changes and deployments
- Conduct access reviews and monitor license counts
- Coordinate with consultants and third party vendors for integrations
- Design and implement automation workflows
- Implement security best practices
- Maintain configuration and procedure documentation
- Maintain incoming queue and resolve issues within SLAs
- Manage and maintain ServiceNow instance
- Monitor platform health and troubleshoot issues
- Participate in on-call rota
- Perform scheduled updates and patches
- Support ServiceNow adoption through training and workshops
- Translate process requirements into ServiceNow workflows
Perks/Benefits
Skills/Tech-stack
Access Review | Asset Management | Automation | CMDB | IT Asset Management | ITSM | Integration | JSON | JavaScript | Mobile App | Scheduled Jobs | Scripting | Service Portal | ServiceNow | Workflow design | XML
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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