Sr. Application Administrator
Tasks
- Administer Confluence
- Administer Jira projects and workflows
- Administer third-party applications
- Automate jobs with scripts
- Collaborate with vendor product support
- Conduct user training
- Configure and document third party applications
- Create user documentation
- Define KPIs and SLAs
- Design application integrations
- Drive user adoption
- Escalate issues to systems team or vendor
- Establish application best practices
- Evaluate third-party applications
- Gather requirements and configure solutions
- Implement business solutions
- Implement process improvements
- Investigate incidents for root cause
- Maintain application roadmap
- Maintain vendor relationships
- Manage application projects
- Monitor ITSM and ticket workflows
- Monitor application performance
- Monitor license usage
- Optimize application performance
- Process application change requests
- Provide application and system support
- Secure application configurations
- Support vendor upgrade and patch validation
- Troubleshoot production issues
Perks/Benefits
- 401k match
- Dental insurance
- Health Savings Account employer contribution
- Healthcare coverage
- Hybrid work model
- Maven Family Planning
- Paid Holidays
- Paid parental leave
- Paid time off
- Vision insurance
Skills/Tech-stack
AJAX | Business Objects | C Sharp | CSS | Confluence | Drupal | HTML | InfoPath | JQL | JQuery | JavaScript | Jira | Microsoft Office | Microsoft SQL | Microsoft SQL Server | NET | Operating System | Oracle | PHP | SAP Business Objects | SQL | SQL Server | Salesforce | Scripting | SharePoint | SharePoint Designer | SharePoint Workflow | Tableau | VBScript | Visio | Visual Studio | Windows Operating | Windows Operating System | XML | Xray
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