Sr Security Consultant- Managed Services

Tasks

• Analyze performance trends and metrics
• Build client trust and influence loyalty
• Conduct meetings and calls with clients
• Contribute to service content and best practices
• Develop reports and presentations
• Develop threat advisory documentation
• Handle technical account management
• Identify out-of-scope requirements
• Identify technical deficiencies and recommend solutions
• Manage technical questions and escalations
• Mentor team members
• Monitor system performance
• Participate in training and develop self-paced content
• Perform system testing and upgrades
• Proactively address service issues and risks
• Recommend process improvements
• Research supported technologies and threats
• Transfer technical knowledge to clients

Perks/Benefits

• Certifications support
• Flexible shifts
• Training opportunities

Skills/Tech-stack

Automation | ClientSupport | ConfigManagement | CustomerRelationship | EndpointSecurity | InformationSecurity | Mentorship | NetworkSecurity | Presentation | ProcessImprovement | ReportDevelopment | SystemMonitoring | SystemTesting | TechnicalDocumentation | TechnicalSupport | ThreatAnalysis | Troubleshooting