Sr. Support Engineer (IP)
Tasks
- Collaborate with cross-functional teams
- Document incidents and resolutions
- Ensure network security and performance
- Escalate issues to higher support levels
- Maintain operational documentation
- Manage change requests for network configurations
- Monitor network systems
- Provide technical support
- Respond to technical issues
Perks/Benefits
Skills/Tech-stack
BGP | Change Management | Cisco | Customer support | Firewalls | Incident Management | Juniper | LACP | Load balancers | MPLS | Network Troubleshooting | Network routing | OSPF | RSTP | SDWAN | Switching Protocols | Technical documentation | VLAN | VPNs | Vrrp
Education
Roles
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