Staff Systems Administrator - Email
Tasks
- Administer Microsoft 365 Exchange Online and mailboxes
- Apply lean methodologies to improve user satisfaction
- Build and integrate monitoring and alerting tools
- Coordinate issue resolution with Microsoft support
- Document standard operating procedures
- Drive automation for self service support
- Ensure SLA compliance and report service metrics
- Handle incident escalation from service desk and support teams
- Lead troubleshooting and incident crisis management
- Manage collaboration and email platforms
- Monitor collaboration and email services
- Perform change management operations
- Perform email security and spam filtering management
- Plan and test solutions with product teams
- Prepare end user support documentation
- Reduce ticket volume and touch points
- Support end user issues with technical solutions
- Support transition from on prem email to Exchange Online
- Use Microsoft PowerShell for automated administration
Perks/Benefits
- Adoption Assistance
- Disability insurance
- Discretionary bonus
- Employee assistance program
- Health Coach
- Healthcare benefits
- Life insurance
- Paid parental leave
- Paid time off
- Prescription Drug Coverage
- Retirement savings plan
- Tuition assistance
Skills/Tech-stack
Alerting | Authentication | Change Management | Email Relay | Email Security | Exchange Online | Identity Management | Incident Management | Microsoft 365 | Microsoft PowerShell | Monitoring Tools | SMTP Email Relay | Service Level | Service Level Management | Spam filtering | Troubleshooting
Education
Associate Degree | Bachelor of Science | High School Diploma
Related jobs
-
Sr System Administrator-Microsoft Platforms USD 94K-136KAutomation | Azure DevOps | Governance | Jira | Microsoft 365401k employer match | ADandD insurance | Dental insurance | Life insurance | Long-term disabilitySenior-level Full TimeRemote, United States R1d ago
-
Microsoft System Administrator Mid USD 73K-132KAccess Management | Active Directory | Alert triage | Application Insights | AutomationSenior-level Full Time6314 Remote/Teleworker US, United States R2d ago
-
Microsoft System Administrator Mid USD 73K-132KAccess Control | Active Directory | Application Insights | Azure | Azure Active DirectoryMid-level Full Time6314 Remote/Teleworker US, United States R2d ago
-
AWK | Business Continuity | Change Management | Database performance | Database performance tuningComprehensive benefits package | Disability insurance | Health insurance | Retirement benefits | Wellness offeringsSenior-level Full Time3401 WEST END AVE (LOC00541), United … R2d ago
-
Senior Microsoft 365 Administrator USD 130K-160K365 Admin Center | Active Directory | Admin Center | Azure Active Directory | CIS Benchmarks401k matching | Health insurance | Hybrid work schedule | Paid time offSenior-level Full TimeUSA-CA-Irvine-Park Plaza, United States R2d ago
-
Virtualization Administrator II USD 105K-120KAzure Automation | Azure CLI | Azure DevOps | Backup | CI/CD401k employer contribution | Accidental death and dismemberment | Dental insurance | Life Insurance Company Paid | Long-term disabilityMid-level Full TimeUnited States - Remote R2d ago
-
Microsoft 365 Administrator USD 100K-185KAccess Control | Active Directory | Backup and Restore | Cloud Migration | Conditional AccessPublic Trust security clearanceMid-level Full TimeUnited States - Remote R5d ago
-
Microsoft System Administrator - Mid USD 73K-132KAccess reviews | Active Directory | Application Insights | Azure | Azure Active DirectoryMid-level Full Time6314 Remote/Teleworker US, United States R5d ago
-
System Administrator I (Practice IT) USD 72K-91KAWS | Active Directory | Asset Management | Automation | AzureDental insurance | Healthcare | Mental health support | Paid time off | Parental planning resourcesMid-level Full TimeUSA - Remote R5d ago
-
Cloud Device Management Administrator USD 70K-80KAWS | Active Directory | Autopilot | Azure | Azure Active Directory403B retirement plan matching | Continuing education assistance | Employee assistance program | Flexible hybrid schedule | Generous time offMid-level Full TimeVillanova, PA, United States R6d ago
-
Principal Salesforce Administrator USD 107K-172KAppExchange | Backup and Recovery | CI/CD | Cause analysis | Change Management401k match | Adoption and surrogacy assistance | Autonomy | Career Development Programs | FlexibilitySenior-level Full TimeRemote Flex - North Carolina, United … R6d ago
-
Senior Systems Administrator USD 82K-112KAccess Control | Active Directory | Alerting | Amazon Web Services | Azure DevOps401k with employer contribution | Company paid life insurance | Dental | Medical | Paid time offMid-level Full TimeAlexandria, Virginia, United States - Remote R6d ago
-
Sr. Virtualization Administrator USD 105K-120KAmazon Web Services | Azure Automation | Azure CLI | Azure DevOps | Backup and Disaster Recovery401k employer contribution | AD D Insurance | Company paid life insurance | Dental insurance | LTD insuranceMid-level Full TimeUnited States - Remote R6d ago
-
Ampscript | Audit trails | Automation Studio | CAN-SPAM | Change ManagementSenior-level Full TimeRemote - Washington, United States R7d ago
-
NIGC - IT Systems Engineer 3 USD 94K-130KAlerting | Audit Logging | Cisco Networking | Conditional Access | Detection and ResponsePublic Trust Clearance | Remote workMid-level Full TimeUnited States - Remote R7d ago
-
Junior Amazon Web Services Cloud Administrator USD 89K-134KAWS Identity | AWS Identity and Access Management | Access Management | Amazon Web Services | AutomationContinuous learning | Employee ownership | Inclusive culture | MentorshipEntry-level Full TimeUSA Remote, United States R8d ago
-
Azure VM/Systems Administrator- REMOTE- EST TIME ZONE ONLY (prefer local to Pittsburgh, PA) A USD 90K-110KActive Directory | Azure Active Directory | Azure Monitor | Azure Networking | Azure ResourceMid-level ContractPittsburgh, PA, United States R9d ago
-
IT System Administrator Lead USD 80K-100KAWS CloudWatch | AWS EC2 | AWS IAM | AWS VPC | Amazon S3Remote workSenior-level Full TimeDallas-Fort Worth Metropolitan Area, TX, USA, … R9d ago
-
IT System Administrator Lead USD 80K-100KAWS | AWS IAM | Amazon CloudWatch | Amazon EC2 | Amazon S3Flexible schedule | Remote workSenior-level Full TimeDallas-Fort Worth Metropolitan Area, TX, USA, … R9d ago
-
Systems Administrator 4, Engineering Operations USD 225K-360KAPI Integration | AWS | Access Management | Alerting | Go401(k) retirement plan with employer match | Disability programs | Flexible spending account | Flexible time off | Health plansSenior-level Full TimeUSA - Remote, United States R12d ago
-
Availability Management | Database Administration | Database Integrity | Incident Management | On-CallRemote workMid-level Full TimeNew York, United States of America R12d ago
-
Database Administrator USD 86K-122KAccess Control | Backup and Recovery | Data Integrity | Data Modeling | Data dictionariesMid-level Full TimeRemote, United States R13d ago
-
Cloud Systems & Data Administrator USD 89K-116KAPI Integration | AWS RDS | Amazon Aurora | Amazon Web Services | Data AutomationDental insurance | Fully remote | Holidays | Medical insurance | Opportunities for growthMid-level Full TimeRiverside, United States R14d ago
-
System Administrator (Remote) USD 90K-140KAccess Management | Azure | DigitalOcean | Endpoint Security | GCPFlexible work environment | Professional growth opportunities | Remote workMid-level Full TimeNew York, New York, United States R14d ago
-
M3 CloudSuite System Administrator USD 109K-135KAccess Control | Change Management | CloudSuite | Data Import | Data Migration401k plan with company match | Annual vacation leave | Paid Holidays | Paid sick leave | Subsidized Medical Dental and VisionMid-level Full TimeTX, US | AZ, US | … R15d ago