Staff Technical Support Engineer, NGFW
Tasks
- Coordinate technical discussions with cross functional teams
- Manage support cases and follow-ups
- Perform fault isolation and root cause analysis
- Provide technical support to customers and partners
- Publish technical support bulletins and documentation
- Review technical documentation for training and marketing materials
- Troubleshoot and configure security solutions
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Cause analysis | Check Point | Cisco | Firewall | Firewall Central Management | Fortinet | IDSIPS | IPSec | Juniper | LDAP | MacOS | Microsoft Azure | Multifactor Authentication | OpenStack | PKI | RADIUS | Remote Access | Remote Access VPN | Root Cause Analysis | Root cause | SSL | TCPIP | VMware | VPN | Virtualization | Windows
Education
N/A
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