Supervisor, Academic Administration

Tasks

• Assess risks and issues
• Assess system capabilities and workflows
• Design and implement test plans
• Design process reengineering
• Develop long-term solutions
• Implement student information system solutions
• Lead business requirements analysis
• Lead project and change management
• Manage academic processes
• Manage system deployment
• Oversee documentation
• Perform root cause analysis
• Reconcile data
• Resolve complex support requests
• Supervise team
• Validate data conversion
• Write business cases

Perks/Benefits

• Bilingual support resources

Skills/Tech-stack

Business Analysis | Cause analysis | Change Management | Data Conversion | Data Reconciliation | Documentation | Information System | Process Design | Project Management | Requirements Gathering | Risk Management | Root Cause Analysis | Root cause | Student Information System | System Integration | Test Planning