Support Automation Engineer I
Canada - Remote
R
CAD 46K-57K Senior-level Full Time
Found 19h ago
Tasks
- Assist support team with training
- Communicate with engineering and product teams
- Create troubleshooting guides
- Develop automation scripts
- Diagnose and debug software issues
- Document support processes
- Escalate and manage critical issues
- Identify process and product improvements
- Integrate AI tools into workflows
- Resolve technical support tickets
Perks/Benefits
Skills/Tech-stack
AI integration | Automation Development | Cross-Functional Communication | Cross-functional | Customer support | Problem Solving | Scripting | Software Troubleshooting | Support ticket management | Technical Support | Ticket management | Troubleshooting documentation
Education
Language: en |
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