Support Engineer , CoSS
Iasi, ROU
RON 146K-203K (estimate) Mid-level Full Time Found 12d ago
Tasks
- Collaborate with cross-functional teams
- Coordinate customer notifications
- Coordinate support issue handoffs
- Develop team knowledge base
- Diagnose and resolve production software issues
- Ensure SLA adherence
- Support ticket management and customer communication
- Troubleshoot technical challenges
Perks/Benefits
- N/A
Skills/Tech-stack
Cause analysis | Code Fixes | Cross-Functional Collaboration | Cross-functional | Customer support | Data Mining | Engineering support | Functional collaboration | Monitoring | Operational process | Operational process improvement | Process Improvement | Report generation | Root Cause Analysis | Root cause | Scripting | Software Engineering | Software engineering support | Systems engineering | Technical Support | Tools development | Troubleshooting
Education
Roles
Language: en |
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