Support Engineer, CX
Tasks
- Diagnose cloud application issues
- Document troubleshooting steps
- Escalate unresolved issues
- Perform changes on production systems
- Provide technical assistance to end-users
- Support customer support teams
- Troubleshoot software problems
Perks/Benefits
Skills/Tech-stack
API Testing | Application Support | CRM platforms | Cloud Applications | Database operations | Linux | Postman | SAML | SQL | SSO | Ticketing systems | Troubleshooting | Web Applications | Windows
Education
N/A
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