Support Engineer
Dallas, Texas, United States
USD 81K-174K (estimate) Entry-level Full Time
Tasks
- Analyze logs, metrics, and alerts
- Collaborate with development and devops teams
- Document incidents resolutions and SOPs
- Ensure security and governance best practices
- Implement hot fixes
- Investigate incidents and perform root cause analysis
- Maintain high availability and performance
- Manage AKS clusters deployments and services
- Monitor Azure cloud infrastructure
- Participate in on-call incident response rotations
- Provide level 2 level 3 application support
- Support CI/CD deployment pipelines
- Support deployments and rollback procedures
- Troubleshoot Azure infrastructure issues
- Troubleshoot IIS hosted applications
Perks/Benefits
Skills/Tech-stack
Azure Kubernetes | Azure Kubernetes Service | CI/CD | Cause analysis | IIS | Incident Management | Kubernetes | Kubernetes Service | Log Analysis | Microsoft Azure | Monitoring | Networking | Root Cause Analysis | Root cause | Troubleshooting | Windows server
Education
N/A
Roles
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