Support Engineer

IND-Pune-Equifax Analytics-PTEC, India

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INR 1294K-1680K (estimate) Mid-level Full Time Found 4d ago

Tasks

Collaborate with teams on initiatives
Escalate unresolved issues
Handle customer requests and incidents
Install and upgrade software
Monitor and optimize systems
Perform design, implementation, and testing
Provide training and demos
Respond to support tickets within SLA
Troubleshoot issues in JIRA
Understand technical architecture
Update support documentation

Perks/Benefits

Skills/Tech-stack

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Support Engineer

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