Support Engineer
Tasks
- Collaborate with R and D and product teams
- Communicate with customers
- Document findings and update knowledge base
- Manage customer cases to resolution
- Provide advanced technical support for customers
- Reproduce issues in lab environment
- Serve as escalation point
- Troubleshoot complex technical issues
Perks/Benefits
- N/A
Skills/Tech-stack
Build Tools | CI/CD | Linux | SCM | SSL | Salesforce | Troubleshooting | Windows
Education
Related jobs
-
Senior IAM Engineer (API Security/NHI) USD 135K-192KAPI Gateway | API Governance | API Security | API Security Top 10 | API loggingDigital course library | Employee assistance program | Hybrid work schedule | Volunteer and Donation Matching | Volunteer paid time offSenior-level Full TimeIndia Pune (Mississippi Building)6h ago
-
Lead DevSecOps Engineer INR 1971K-2400KAWS | Alerting | Azure | Azure Resource | Azure Resource ManagerHealth and life insurance | Hybrid work model | On-call rotation support | Paid time off | Retirement benefitsSenior-level Full TimeChennai, India18h ago
-
Devops /SRE - Azure INR 2000K-3000KAmazon Web Services | Ansible | Azure | Azure DevOps | BashCommunity investment support | Inclusive and diverse work environment | Professional growth opportunitiesMid-level Full TimeIndia20h ago
-
R&D Operations Engineer INR 2000K-2500KAWS | Bash | Cloud platform | Compute | Google CloudProfessional development | Rotational shift schedule | Work-life balanceMid-level Full TimePune, MH, IN22h ago
-
Senior-level Full TimePune, Maharashtra, India23h ago
-
Senior-level Full TimeBengaluru, KA, IN1d ago
-
Lead - Integration- INR 2500K-4144KApplication development | Architecture Design | C plus plus | Clearcase | Code ManagementSenior-level Full TimeBangalore, Karnataka, India1d ago
-
Senior Software Engineer - Integration- INR 3000K-4144KC++ | Clearcase | Command Line | Confluence | DebuggingSenior-level Full TimeBangalore, Karnataka, India1d ago
-
Senior Software Engineer - Integration- INR 2500K-3285KAgile | C plus plus | Command Line | Command-line Tools | ContainersSenior-level Full TimeBangalore, Karnataka, India1d ago
-
Senior Software Engineer - Integration- INR 2500K-3285KApplication development | C++ | Clearcase | File I/O | I/OSenior-level Full TimeBangalore, Karnataka, India1d ago
-
Senior Software Engineer - Integration- INR 2500K-3285KC++ | Clearcase | Code review | Command Line | Command-line ToolsSenior-level Full TimeBangalore, Karnataka, India1d ago
-
Senior-level Full TimeBangalore, Karnataka, India1d ago
-
Technical Support Engineer (Arabic) INR 750K-1000KCheckpoint | Cisco | Firewall administration | Fortinet | JuniperHome office | Hybrid workMid-level Full TimeNew Delhi, India, IN1d ago
-
Lead - Integration- INR 3000K-4500KAPI Development | C++ | Clearcase | Command Line | Command-line InterfaceSenior-level Full TimeBangalore, Karnataka, India1d ago
-
Vulnerability Management Engineer INR 1228K-1680KAWS | AWS Systems Manager | AWS systems | Azure | Burp SuiteMid-level Contract Full TimeHyderabad, Telangana, India1d ago
-
Senior Engineer - System Build INR 2000K-2200KAgile | Always On | Always On Availability | Always On Availability Groups | Availability GroupsHybrid work schedule | In person collaboration two days per weekSenior-level Full TimePune, India1d ago
-
Lead application Engineer INR 2500K-2695KAWS | Ansible | Azure | Bash | CI/CDOn-call rotation | Remote workSenior-level Full TimeBengaluru, India R1d ago
-
Mid-level Full TimeBangalore - Manyata Tech Park Road, …1d ago
-
Mid-level Full TimeBangalore, India1d ago
-
Principal Web Application Penetration Tester INR 3125K-4600KAPI Security | AWS | Access Management | Application penetration testing | Authentication bypassCareer Development Programs | Flexible work arrangements | Health and wellbeing benefits | Hybrid work schedule | Inclusion and diversity programsSenior-level Full TimeChennai, Tamil Nadu, India1d ago
-
Principal Web Application Penetration Tester INR 3125K-4600KAPI penetration testing | AWS | Adversarial Testing | Authentication bypass | Authorization bypassCareer growth programs | Hybrid work | Inclusive workplace | Professional developmentSenior-level Full TimeChennai, Tamil Nadu, India1d ago
-
Sr Specialist Systems Administration - Linux, KVM, OpenStack, Kubernetes, Containers INR 2125K-2205KCI/CD | Cloud infrastructure | Containerization | Fault Tolerance | GitHub24/7 rotational shift | Equal opportunity benefitsSenior-level Full TimeIND:AP:Hyderabad / Atria Building, Plot 17 …1d ago
-
Senior Application Security Engineer INR 2829K-4500KAWS | Application Security | Application Security Testing | Authentication | Blue TeamingSenior-level Full TimeBengaluru, Karnataka, India1d ago
-
Staff Systems Administrator (R4697) INR 3222K-5118KAccess Control | Access Management | Active Directory | Amazon Web Services | AutomationSenior-level Full TimeNew Delhi1d ago
-
Executive - Cyber Transformation INR 200K-325KAWS | Active Directory | Automation | Azure | Azure SentinelExecutive-level Full TimeMumbai, Maharashtra, India1d ago