Support Specialist

USD 78K-174K (estimate) Entry-level Full Time Found 4d ago

Tasks

• Analyze technical issues
• Ensure high-quality work delivery
• Implement security measures
• Maintain IT operations at support levels L2 to L4
• Monitor network performance
• Provide front-line technical assistance
• Receive and act on feedback
• Support internal and external clients
• Troubleshoot hardware and software issues

Perks/Benefits

• N/A

Skills/Tech-stack

Active Listening | Adaptability | Client Support | Communication | Communications Technology | Computer Technical Support | Enterprise Architecture | IT Infrastructure | IT Infrastructure Upgrades | IT Operations | IT Operations Management | IT troubleshooting | Incident Management | Incident Management and Resolution | Information and Communications Technology | Infrastructure Upgrades | Learning mindset | Object-Oriented | Object-oriented programming | Operations Management | Problem Solving | Protocol analysis | Scripting Languages | Security Protocol Analysis | Security protocol | Standards compliance | Teamwork | Technical Support | Technical standards | Technical standards compliance