Supv, Network Management Operations
Tasks
- Analyze incident trends and failure patterns
- Coordinate incident response with cross functional teams
- Develop and exercise disaster recovery plans
- Direct hardware and software upgrades
- Enforce change management standards
- Implement automation to reduce mtti and mttr
- Implement standard operating procedures
- Lead 24x7x365 tier iii support
- Maintain accurate operational documentation
- Maintain network spares inventory
- Manage lifecycle planning and upgrades
- Manage preventative maintenance
- Oversee configuration management and patch management
- Oversee incident response and restoration
- Provide operational metrics reporting
- Reduce technical debt
- Remediate security vulnerabilities
- Support quality of service optimization
- Test high availability and redundancy
Perks/Benefits
- N/A
Skills/Tech-stack
Ansible | Automation | BIND | Bash | Border Element | Cacti | Change Management | Cisco Emergency Responder | Cisco Expressway | Cisco Finesse | Cisco IM and Presence | Cisco UCS | Cisco Unified Border Element | Cisco Unified Communications | Cisco Unified Communications Manager | Cisco Unified Contact Center | Cisco Unified Contact Center Express | Cisco Unity | Cisco Unity Connection | Communications Manager | Configuration Management | Contact Center Express | DHCP | DNS | Data Visualization | Disaster Recovery | EIGRP | Emergency Responder | Grafana | H323 | HTTPS | High Availability | IM and Presence | Incident Management | Java | KVM | Kibana | Linux | Mean Time To Repair | Mean Time to Identify | NFS | NTP | NetApp Storage | Network Monitoring | Network Security | OSPF | Orchestration | Patch Management | Perl | Power BI | Python | QEMU | QoS | RTP | Redundancy | SIP | SMB | SMTP | SNMP | Scripting | Security Hardening | Static routing | Unified Communications Manager | Unity Connection | Unix | VLAN | VMware vCenter | VMware vSphere | VoIP | Windows server | XML | Zenoss
Education
Bachelor of Engineering | Bachelor of Science | High School Diploma
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