System Administrator I
Tasks
- Administer Active Directory and Group Policy
- Administer Microsoft 365 and Exchange Online
- Administer file and print services
- Collaborate with vendors and managed service providers
- Enforce password standards and MFA
- Maintain IT documentation and knowledge base
- Manage DNS and DHCP services
- Manage and maintain Windows and Linux servers
- Manage backups and patching
- Manage cloud identity with Azure AD
- Manage endpoint access with Intune
- Manage endpoint security and antivirus
- Monitor and maintain network infrastructure
- Monitor system health and respond to alerts
- Perform user onboarding and offboarding
- Provide Tier-1 and Tier-2 user support
- Provision accounts and manage access
- Resolve helpdesk tickets and escalate issues
- Support conditional access
- Support incident response and vulnerability remediation
- Track support metrics and improve IT processes
- Troubleshoot desktops laptops mobile devices and peripherals
Perks/Benefits
- 401k plan
- Company events
- Employee referral program
- Health savings account
- PTO
- Paid Statutory Holidays
- Paid health benefits
Skills/Tech-stack
Acronis | Active Directory | Antivirus | Azure AD | Azure Monitor | DHCP | DNS | Encryption | Endpoint Security | Exchange Online | Firewalls | Freshservice | Group Policy | Hyper-V | IT Support | ITIL | Intune | Jira | Linux | MFA | Microsoft 365 | Nagios | PRTG | Powershell | ServiceNow | TCPIP | VLAN | VMware | Veeam | Windows server
Education
Roles
Administrator | IT | IT Support | IT Support Specialist | Specialist | Support Specialist | System Administrator
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