System Administrator (SA) II
Annapolis Junction, MD, US
USD 112K-190K (estimate) Senior-level Full Time Found 10d ago
Tasks
- Analyze and escalate tickets
- Assist users with IT access and usage
- Communicate system status to management
- Configure and manage UNIX and Windows OS
- Implement OS enhancements for performance
- Install and load operating system software
- Manage daily IT operations
- Monitor and resolve issues for client/server/storage/network devices
- Optimize system resource utilization
- Perform system capacity planning
- Provide Tier 1 and Tier 2 help desk support
- Support IT system implementation
- Support dispatch system and hardware issues
- Troubleshoot IT systems in-depth
- Troubleshoot and maintain IT systems
Perks/Benefits
- N/A
Skills/Tech-stack
Capacity Planning | Client-Server | Client/Server Management | Device Support | Escalation processes | Hardware Support | Help desk | IT Support | Mobile device support | Network Management | Operating Systems | Performance Enhancement | Server management | System configuration | System monitoring | Troubleshooting | Troubleshooting in-depth | Unix | Windows
Education
N/A
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