Systems Analyst I
Tasks
- Create incident reports
- Document work in help desk system
- Install productivity software
- Maintain knowledge base articles
- Provide technical support for hardware software OS issues
- Resolve incidents
- Serve as help desk contact for end users
Perks/Benefits
Skills/Tech-stack
Active Directory | Azure AD | Bash | Customer Service | Desk support | Group Policy | Hardware Troubleshooting | Help desk | Help desk support | ITIL | ITSM | Imaging solutions | Incident Management | Operating System | Operating system support | Powershell | Remote Support | Remote support tools | Scripting | Software Troubleshooting | Support Tools | System Support
Education
Associate's Degree | Bachelor's Degree in IT | Computer Science | Cybersecurity | Data Science | High School Diploma | Information Systems
Roles
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