IT Support & Administration Specialist
(HTA) NCP (Hillsboro, OR), United States
USD 50K-70K Mid-level Full Time
Tasks
- Conduct employee onboarding training
- Coordinate audit and compliance activities
- Ensure compliance with IT policies
- Escalate ticket issues
- Generate service desk reports
- Handle secure media disposal
- Install configure troubleshoot PCs
- Install configure troubleshoot printers
- Install configure troubleshoot video phones
- Maintain asset inventory
- Manage asset lifecycle
- Manage software licensing and subscriptions
- Monitor service desk tickets
- Receive tag store update asset records
- Recommend hardware and software solutions
- Support hardware procurement
- Troubleshoot network connectivity
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Active Directory | Asset Management | Computer Hardware Troubleshooting | Computer hardware | Hardware Troubleshooting | Hardware replacement | Identity and Access Management | Identity and access | Media Disposal | Microsoft Office | Network Troubleshooting | Okta | Remote Support | Service Desk | Software Licensing | Windows 10 | Windows 11
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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