Technical Account Manager
Tasks
- Conduct security reviews
- Coordinate with SOC product engineering
- Deliver customer enablement workshops
- Drive technical onboarding
- Lead incident response escalations
- Maintain customer success plan
- Optimize security platform configuration
- Provide risk mitigation recommendations
- Track outcome metrics and report progress
- Translate threat intelligence into prioritized actions
Perks/Benefits
- Accessibility accommodations
- Employee referral bonus
- Full remote option
- Hybrid work schedule
- Life insurance
- Matching 401k
- Medical/Dental/Vision insurance
- Paid parental leave
- Professional development subsidies
- Real career advancement
- Support for security certifications
- Wellness spending account
Skills/Tech-stack
AI Security | Agent systems | Agentic AI | CRM | Cloud Security | Customer Success | Cybersecurity | EDR | Explainable AI | Firewall Configuration | Gainsight | Identity Security | Incident Response | Mitre Attack | Multi-Agent | Multi-Agent Systems | NIST | SIEM | Salesforce | Security monitoring | Technical Support | Threat detection | XDR
Education
N/A
Roles
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