Technical Account Manager (Remote)
AUS NW Remote, Australia
R
AUD 110K-130K (estimate) Mid-level Full Time
Tasks
- Advocate for customer needs
- Build product knowledge
- Conduct customer health checks
- Connect product value to security outcomes
- Deliver value realization
- Drive product adoption
- Lead adoption reviews
- Lead cross-functional resolution
- Lead customer knowledge sharing
- Manage escalations
- Own strategic account portfolio
- Prepare executive briefings
- Serve as primary technical point-of-contact
- Share product feedback with internal teams
Perks/Benefits
- Paid adoption leave
- Paid parental leave
- Professional development
- Remote work
- Vacation and holidays
- Volunteer opportunities
- Wellness programs
Skills/Tech-stack
Customer Management | Cybersecurity | EDR | Enterprise Web Technologies | Enterprise web | Executive Communication | Network Infrastructure | Operations Center | Problem Solving | SOC processes | Security Operations Center | Security operations | Threat Landscape | Web Technologies | XDR
Education
N/A
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