Technical Analyst
Tasks
- Administer Microsoft 365
- Assist with cloud transition projects
- Create how to documentation
- Ensure endpoint compliance
- Maintain Active Directory
- Manage antivirus software
- Monitor local networks
- Perform workstation hardware upgrades and repairs
- Provide end user support via tickets phone and in person
- Provision hardware and manage SaaS licenses
- Run security patches and updates
- Support conference room AV equipment
- Troubleshoot hardware and software issues
- Troubleshoot printers and VoIP phones
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Antivirus | Azure AD | DHCP | DNS | Entra ID | IOS | IPadOS | Intune | MDM | MacOS | Meraki | Microsoft 365 | Microsoft Entra | Microsoft Entra ID | Network Troubleshooting | TCP/IP | VLAN | Windows 10 | Windows 11 | Zendesk
Education
N/A
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