Technical Operations Engineer, Intelligence Systems
Tasks
- Advise engineering on product refinement recommendations
- Conduct field maintenance
- Conduct post-incident reviews
- Deploy defense products worldwide
- Drive issues to resolution
- Implement preventive measures
- Maintain high availability and performance
- Maintain support plans for hardware and software
- Perform incident response root cause analyses
- Provide customer field support and training
- Provide field issue status updates to internal and customer teams
- Support operational and logistical planning for events
- Troubleshoot hardware, software, and networking issues
- Update technical documentation
Perks/Benefits
Skills/Tech-stack
Antenna fundamentals | Cable termination | Cause analysis | Fiber optics | Generator maintenance | Hardware Troubleshooting | Hydraulic systems | Incident Response | Linux | Mechanical troubleshooting | NEMA Connectors | Network Troubleshooting | Networking | Power Systems | Power cable termination | Preventive Maintenance | RF systems | RJ45 | Root Cause Analysis | Root cause | Software Troubleshooting | Solar power | Solar power systems | Spectrum analysis | Technical documentation | Tower climbing
Education
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