Technical Project Manager
Tasks
- Allocate resources
- Build projects in PSA
- Collaborate with consulting organization
- Coordinate SOC engagements
- Coordinate bi directional communication
- Coordinate service engagement delivery
- Develop SOC metrics
- Develop cloud metrics
- Develop project plans
- Ensure client agreeable plans
- Ensure reporting data integrity
- Escalate SOC team issues
- Escalate client satisfaction issues
- Escalate operational issues
- Execute project close process
- Identify project risks
- Lead client kick off calls
- Lead transition calls
- Manage budgets
- Manage timelines
- Present service metrics
- Serve as client point of contact
- Track SOC engagement progress
- Update projects in PSA
Perks/Benefits
- 401k plan
- Dental insurance
- Disability insurance
- Flexible paid time off
- Life insurance
- Medical insurance
- Paid Holidays
- Paid sick time
- Vision insurance
Skills/Tech-stack
Azure Cloud | Budget Management | Client Management | Cybersecurity compliance | Data Integrity | HIPAA | HITRUST | Metrics Reporting | Microsoft Azure | PSA | Progress Reporting | Progress tracking | Project Planning | Project Scheduling | Resource allocation | Risk Management | SOC Operations | Service Delivery | Service Management | ServiceNow | Stakeholder management
Education
Bachelor of Computer Science | Bachelor of Engineering | Bachelor of Science | Master of Business Administration
Roles
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